Insurance IT System Audits
Altair has been providing industry-leading reviews of
insurance and reinsurance operations for decades bringing high
value and cost savings to its clients. While Altair’s
expertise in claims, underwriting and transactional operations
are unsurpassed, its relationship with Antares has offered
additional oversight with insurance auditing.
Altair’s sister operation, Antares Information Technology
Solutions, was developed to help business manage their IT
systems, save cost and grow revenue. Because of the unique
relationship between the two businesses as well as the evolution
of automated underwriting, rating and claim systems in the
insurance industry, opportunities to collaborate underwriting,
claim and transactional auditing with information technology
reviews have resulted in better and more comprehensive service
to our clients. Altair has utilized Antares-developed
electronic file review programs for many years to develop more
accurate audit statistical data and easy identification of weak
and strength areas. It has also provided Altair solid and
reliable data analysis for dispute work and its staff has
developed a strong understanding of insurance operations.
Antares Information Technology Solutions, partnered with Altair,
can deliver the necessary review of automated insurance
underwriting, rating and claim systems, which has been long
overlooked. This audit process can help identify
technology-related issues and considerations for the subject
systems. The business is changing and reliable technology
has become more of a risk exposure for our clients. Seasoned
underwriting and claim auditors are currently asked to review
technology infrastructure to meet underwriting, rating, claims
discipline best practices, answers as backup, disaster recovery,
security and other critical IT issues. However, they often
lack the technical expertise to completely identify the
potential for loss and possible premium and/or margin leakage.
Additionally, proprietarily-developed policy and claim handling
systems that manage the business can lack proper oversight of
exceptions or “default” management which cannot be properly
identified with basic electronic file reviews. Tests of
the basic programming is required and typically outside the
realm of expertise for the typical claim or underwriting
auditor.
Identify and address their technology risk before it affects
profitability. Recognize opportunities to maximize margins
and ensure business success. Prevent premium leakage and
claim management deficiencies by checking system default
mechanisms at the programming level. Secure their insured
data, policy and claim handling systems before it makes
headlines in tomorrow’s news.
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